As always, I do my utmost best to provide my guest with a great experience, so when I read Scott’s feedback on my home, I was very confused and concerned. On July 2nd, the day after his arrival I checked in with Scott via text to which he responded, “Everything went fine checking in. Your apartment is cozy. The key doesn’t work on the front, only the back, I noticed. Plus the shower head seems to leak some water. Otherwise, it’s perfect!” Scott's text message stating ‘It’s perfect’ vs. his review stating ‘it was filthy upon arrival’ is a total contradiction. The description of my apartment, which was professionally cleaned prior to Scott's arrival as 'filthy' is definitely incorrect.
I immediately addressed his concerns regarding the front door key and provided an explanation of the shower head, making sure Scott understood that it was not broken. It sometimes spritzes water when turned on, but one still gets full water pressure and a great hot or cold shower.
In that same text conversation after my answering Scott’s question about the safety of the neighborhood at night, he responded, “Okay – Thank you. I will let you know if I have any questions or concerns.” Unfortunately, not once did he do that. As it says in my AirBNB listing “If you don’t tell me – I can’t fix it! So please speak up!!!!”
As for the parking situation with my neighbor, I am sorry that happened. Again had he told me about it, I could have done something.
Yes, I agree the apartment can lack for light if you really like bright lights and I actually do. Unfortunately, that is the design of the apartment. For that reason, I have 2 floor lamps in the living room and a desk lamp as well as 3 floor lamps in my bedroom in addition to the ceiling light and had the light fixture changed in the bathroom.
In regards to the insinuation of gun shots, that is a pretty big ‘sounded to be’ to make such a public statement, then to say it’s ‘nothing too dis-concerning’. I have lived in that apartment building for 10 years and have never heard a gunshot in the building or felt unsafe in the building or within the neighborhood and think it unfair of him to casually elude to something like this.
Lastly, on July 26th as it was close to Scott’s departure date, I checked in with him regarding his check out time, to which he responded, “I have been enjoying my stay in your apartment. Thank you for making me feel like I am at home!!”
As with all my guests, I sent Scott a departure email, detailing his responsibilities before leaving: wash the dishes, throw away any unwanted food, put towels & linens in hamper, and throw out your trash. Scott confirmed receipt of this email, yet ignored the detailed instructions. "Filthy" isn't the condition of my place upon Scott's arrival; it is the condition in which he left my apartment. The pictures taken of my place upon his departure do not lie.