I'm sorry this wasn't the right unit for you, and your 5 friends. The stairs are steep and a little awkward. Unfortunately there is no way to make them a "normal staircase" due to the construction of the unit. You do have to pay close attention when using them. I would say the convertible couches in the loft are definitely better as couches than beds, but also more comfortable than the majority of sleeper sofas i've slept in. If you had mentioned it during your stay, I would have done my best to make them more comfortable for you. I'm not sure when you mentioned the parking pass, since I couldn't find it in our correspondence, but had you reminded me, I would have made sure you had an extra parking pass. It is best to have a vehicle that is Tahoe sized or smaller to ensure a parking space, as the spaces outside are limited. There is also usually an extra parking pass in a drawer in the admittedly tiny kitchen. In sum, I am sorry the unit wasn't a good fit for your group, and hopefully your review will make future renters aware of it's eccentricities.