POINTS FORTS DU LOGEMENT
Sèche-lingeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
The apartment is situated on the 3.4.5th floor. With wonderful view on the park, boulevard, on the Hotel "SHERATON". Near to the Black Sea
Parking gratuit sur place
L'entrée dans les lieux se fait à partir de 12:00
Départ avant 12:00
So, the good is the location...excellent, central, short walk to the Sheraton Hotel and central Beach front. It is a very spacious apartment as advertised but I don't think the bathrooms can cope with a large number. On arrival at lunchtime the flat was being cleaned from the pre…
Réponse de Diana :
Hi Mandy Firstly sorry for the stressful situation you had in our apartment last night. As for the problems you described, The first day you arrived was your extra day, and because of that the flat wasn't ready on time, towels were wet, we always have 1 or 2 days between the client arrival, as you asked me to have an extra day in our appartment (because your train was on 30th of July, and not on 31th of July you booked the flat.) Ants: You had to write me, and our house cleaner would come and solved the problem. WIFI: the problem was fixed on the second day, as you write me. And this problem was not dependent on us, sorry for this too. Water gushed out from the pipe: sorry again and again, this really was not dependent on us, you were really unlucky to have it in time you lives in our appartment, beacause it was the first time to happen such a problem in flat. And it is impossibe to predict anything in plumbing, as you know. And want to remind you, our flat is not a 5* star hotel. We think that for its space and excellent location the price is adequate. It wasn't cheaper for you, because you were one family in a large space, as a rule there stay 3-4 family freely. We apologize once more:( We have never such a request, as the compenasation, We think that because of comunal impediment it is not adequate to request money from us.
Langues : English, Русский
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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