Thank you for taking the time to write a review of our 3 bedroom villa. It was a pleasure to look after you and make your stay comfortable. We give 100% to all our guests as they are our priority. We offer our villa for a a very affordable price in this high end neighbourhood making it good value, as you would know having stayed at other villas in this neighbourhood.
We are very sorry that you experienced the noise from the renovation at Semara Hotel.
We did everything we could, even contacting their project manager in Singapore to try minimize the noise especially at night.
This did help a little. Most of Bali is under construction with new developments popping up in many area. Bali is on the move and much of Seminyak and Petitenget is either being renovated or new buildings appearing. Many other villas in this area are also experiencing the same noise.
This is a fantastic location and most of these new developments will finish soon and make our neighbourhood even better so that we have many more wonderful places to dine at or enjoy. Please be informed that the renovation next to Allira at Semara is just about finished. They are now starting to take bookings for November 2015 so the construction is 99% completed.
There is no other current construction around Allira. If you want to stay in this amazing neighbourhood then some distant sounds from time to time needs to be accepted and is normal.
I just want to also clarify the maintenance issues you made mention to. Our toilets have never been blocked. The one toilet had a problem where the water filled and was slow to flush away, this can happen if too much toilet paper is put in it. This was fixed during your stay.
The sliding door in bedroom number 3 is large and may have been difficult for you very young children to move.
The bathroom basin sink was also fixed during your stay. Things aren't always perfect in Bali, but we have a maintence program that is followed and if something needs attention then it is usually fixed on the spot.
Our swimming pool is managed and maintained by a pool company that also looks after many of the other villas in this area. It is maintained and tested 3 days every week. The pool is in perfect order. However, we do understand that sometimes young children especially, can have more sensitive eyes than adults.
As for Mosquitos, it is very normal to experience mosquitoes in Bali. They are native to tropical destinations. We always suggest to our guests to keep bedroom doors closed from late afternoons to evening time. The villa and all the gardens is fumigated 3 times a week. All the beds now have bed nets.
Allira is a lovely property with amazing staff, this is evident from all the past reviews.
Thank you once again for your feedback, we wish you and your family the best for the remainder of the year.
The Allira Team....