Thank you very much for your time spent writing your experience, in our apartment.
It is very valuable to us, and we are happy to know that you have been generally satisfied. We regret that you did not like having to pay for bed linen and towels, but as stated in our rules, which you read 3 times during the reservation ...., it is an additional "optional" cost. It is a very habitual way of working in the places of coast and snow, since many local people come, and we give the option to bring the own clothes in order to make more low the rent.
In your case, you have requested them voluntarily, and ok there is only one bed .. but it is double. And towels, we put 4 ... and not 1.
Now I realize that you did not read the rules, and you did not read my message of the instructions for the arrival, and for this reason, you had to wait at our arrival, in front of the apartment door. You wrote for Airbnb, instead of calling the phone 30 minutes before we asked.
It is also a pleasure for us to clarify some confusion, with the idea of always improving