Fantastic location. Close to beaches, Sydney CBD & shopping. Quiet & private taking up entire floor of new award winning building. Height of good design and luxury. Complete with new bespoke Italian living room furniture. Comfortable & convenient.
Espace de travail pour ordinateur portable
Fer à repasser
Ne convient pas aux animaux
Pas de fête ni de soirée
Arrivée autonome avec boîte à clé sécurisée
REGRETFULLY DISAPPOINTED!! It is honestly difficult for me to write this negative review for Ian + Andrea's apartment as I dislike negativity. But as a proud member of the Airbnb community it's important to be honest and so I must say that we wasted almost $3000 for a home we did…
Réponse de Ian And Andrea :
Sorry this didn't work out John. Responding to some of your points - the photos that you saw were indeed not identical to what is currently in the house - we did upgrade all our furniture a couple of years ago. The listing is now accurate with a whole new batch of up-to-date photos going up now. On your other points - when you booked at 2pm on the same day you wanted to check in, the place had not been cleaned after the last guest. I spent several hours from my holiday in the US organising our housekeeper to get over there (on her day off). We also have a clear strict cancellation policy. I do understand your frustration on this, though. We do care about our guests and their experience with us. In 5 years of hosting people this is the only non-5-star review we have received. Again my apologies.
We are a family of 4 with 2 teenage boys. We love our home, travelling and being active together.
Langues : English
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