I'm disappointed that you were not entirely happy at my property. I take pride in how clean I make the house for guests and spend 7 hours or longer each time cleaning, so for me to learn that you think cleanliness of the house was not great is a surprise. I think your observation is not correct or fair.
Regearding the dishes, I'm surprised and disappointed that some were dirty like you say. I put dishes away into the cupboards and drawers after being washed in the dishwasher and check them for cleanliness. If one or more are not clean I rewash them. I'm disappointed that you said most of the dishes needed to be washed before using. The dishes in the upper cupboards are all new as are the forks, knives, etc.
Regarding the tenants, Airbnb in their description of what a listing has to offer doesn't give enough options to describe the home--there is no option, for example, to click onto that offers part of a house to use other than a suite or apartment--you didn't have use of either of those but you had the entire main floor and entire upstairs (Airbnb "Entire House" option) to use including your own two private entrances too--and 5 bedrooms. Also there are 4 parking spaces for guests if needed and parking was no problem for you even with the tenants. If there were an option to show an Airbnb listing for "part" of a house then that would have been better for you and me. In hindsight I should have told you before by message that I had long term renters below you but unfortunately I forgot to tell you--I have for other guests and it has not been a problem for them. I will say too that the long-term tenants have their own entrances away from yours, their own parking and they stay private.
You should have called me if you had a concern. I gave you my phone number and said you can call me at any time.
From my point of view Stephen, you and your guests were good and kept the house fairly clean and that compairs to other guests for tidyness etc.
Best regards, thank you for your comments and I will strive to be a better host.