So, this recence does not tell the thruth at al, because the boys are frustrated we charged them for 5 towels which were imposible to clean.
We asked them at least 3 times from their first day on if everything was ok for them:
Every time there answer was that everything was allright.
We have a brandnew hotwater burner which just works. They never told us anything about this, otherwise we would have repaired, this is just not true.
It was hot in the apartment: we had a very hot temperature in Spain (around 10-06-2017) till 38 degrees celcius.!!! So we have aircondicioning but they did not ask for this because this is extra charge.
The shutters work well, one is even electric in the livingroom! One is a little difficult to handle but also works, if they were really bothered about this, just had to ask us and would have explained how.
So we did not charge them 50,- euros for towels: 18,- euros where touristic taxes which we could not charge on their arrival. The other 32,- euros we charged for 5 brandnew towels made unuseable dirty. A few of them full with mascara of invited girlfriends who spend the night in our apartement, girls who slept in the apartement without our knowledge, we saw them leaving in the morning!!!
We were completely at their disposal during their staying as we live in the same building and they also could have communicated with us by whatsupp or phone which they never did because obviously their was no need!!!!!!!!!!!!!!!!!!!