Excuse me... Where did You read that the apartment is in the main center of Rome, let's say five minutes walking from Piazza Navona? “Art and Life in San Lorenzo”, this is the title of the apartment and neither in the description is written that is placed in the center of Rome. Also because for a 2 beedrooms apartment in center of Rome You will pay at least double price. Moreover, during the reservation You ask the address to check on the map how far it was from the center of Rome…
For the bus, since the public transportation in Rome is not the best, I downloaded on Your phone an application to check the right time of arrival and which bus or tram take to go somewhere in Rome.
For the plug, I will check and fix it of course. I'm jut disappointed that You didn't say anything when You were in the apartment, and You stayed for six days, since I've told You if there was something wrong or just need help to let me know so I can provide to solve Your problem, for You and for our future guests. I always say this phrase to our guests, so I'm really disappointed to read something public without having any communication before, especially after Tullia sent You several messages to ask about Your staying.
Regarding the hot water, You have to wait 30 seconds, not five minutes, as I told You during the check in, but You probably didn't understand a word of what I've told You in the check in since You didn't speak English at all.
Marco, Tullia's husband, who did the check in.