Chalane, Thank you for sharing your voice. You review is very appreciated and the details have been shared with our Team and Leadership. We are always striving for greater excellence and seeing through the eyes of our Guests is very helpful! Just a little reminder about items the home is stocked with (this is on your confirmation and contract which was signed 12/29): The home WILL BE EQUIPPED with clean linens, bathroom towels, basic pots/pans, dishware and a STARTER AMOUNT of dish soap, toilet paper and trash bags. The home WILL NOT BE EQUIPPED with Air Conditioning, paper towels, coffee filters, specialty kitchen items, salt and pepper (or any food, condiment, or beverage), bathroom soaps or lotions, hair dryer, beach towels or spa towels, charcoal, Pay-Per-View access or firewood. We hope this helps you plan for your next trip. Please know you are important to us!