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Huge new 6 bedrooms with Pool & Spa/Waterview

Yann

Huge new 6 bedrooms with Pool & Spa/Waterview

12 voyageurs
6 chambres
7 lits
5 salles de bain
12 voyageurs
6 chambres
7 lits
5 salles de bain

This villa was built a year ago. The property has amazing swamp/conservation area views. It has a private pool, a spa, 6 bedrooms, a den with a lounge area and huge smart flat screen tv. It even has a pool table and a foosball table in the garage and an office (separate room). High-end community with a guard at the entrance and clubhouse which is located almost in front of the house. (Gym, heated outdoor pool and spa...)

Équipements

Cuisine
Parking gratuit sur place
Wi-Fi
Fer à repasser
Cintres
Salle de sport

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 10:00

Disponibilité

8 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Patrick
Patrick
mai 2018
The home was very nice. The house was spotless for the most part and Yann provided excellent communication. The home is much larger than the pictures entail. Would recommend.
Profil utilisateur de Rafael
Rafael
mai 2018
Tudo foi ótimo, casa exatamente como nas fotos.
Profil utilisateur de Travis
Travis
mai 2018
According to the host it was an isolated incident, but the morning we arrived there was a note saying the home had been sprayed for insects. There were dead roaches in corners and we were tired so we went to bed. We woke up late and found a roach in the dishwasher, we gave gra…
Profil utilisateur de Yann
Réponse de Yann :
Dear Airbnb user, Luckily it only happens on very rare occasions, but being a host, we are in for an unpleasant surprise sometimes too. Here is our side of the story. About 24 hours after the guest checked in, we got a compliment on how beautiful the villa was, and a question about the WIFI password. We responded right away, and the matter seemed to be solved in minutes. Then, 6 hours later (this is now 30 hours after check-in, around 9 PM on the second day), we got an e-mail informing us that the villa was ‘infested with cockroaches’. Apparently, they were crawling all over the place, coming from every corner, even falling from the ceiling. We also received 2 pictures, 1 showing a dead bug on what seemed to be the kitchen counter top, and 1 of a dead bug on the floor near the rug in the living area. Our licensed pest control company visited the property the very next day (this is Sunday), inspected all areas and added more chemicals proactively (even though the regular recurring and mandatory treatment already had been done 1 week prior). He assured us there was no infestation, he only found the 2 dead bugs (from the pictures?), and 2 live bugs behind the stove, that would have zero change of survival thanks to the treatments. When we checked the booking on Monday morning, we discovered to our surprise that the guest arranged with Airbnb to have the last night - Sunday to Monday – cancelled. But when the housekeeper arrived on Monday morning, at 9:39 AM, the guest was still there, car parked in front, and she couldn’t start the clean. Note that check-out time is 10 AM. Finally, they left shortly before 11 AM. The housekeeper, nor the inspector who checked the house after the departure clean, found any bug, dead or alive. We had new Airbnb guests arriving on that same Monday evening, and so far, they haven’t reported any issues with the villa (this is now 5 days into their stay and the time we are writing this comment). We have requested more tangible proof (pictures, video, etc.) of the issue reported by the guest, both from the guest and from Airbnb, but we haven’t received anything yet. We feel that something is not right in this case, and the financial compensation, imposed by Airbnb, is not justified. So, to all Airbnb users out there: every story has 2 sides. And to all hosts, be careful when you accept this guest, you might be in for a surprise too! PS: we sent a rental agreement on Apr 17, but never got it back, had to resend it shortly before arrival.
mai 2018
Profil utilisateur de Jesica
Jesica
novembre 2017
The host canceled this reservation 137 days before arrival. This is an automated posting.
Profil utilisateur de Ryan
Ryan
novembre 2017
The host canceled this reservation 124 days before arrival. This is an automated posting.
Profil utilisateur de Joel
Joel
novembre 2017
Nice and spacious house.
Profil utilisateur de Nikkie
Nikkie
juillet 2017
The home exceeded our expectations. The home was very clean. Yann was an excellent host and ensured that any and all needs were met. The neighborhood is quite and has an excellent clubhouse.

Hôte : Yann

Davenport, Floride, États-UnisMembre depuis mars 2012
Profil utilisateur de Yann
374 commentaires
Hi Welcome to our page. We live in Florida where we manage 44 vacation properties in the Orlando/Disney area and also own a rental property in Marrakech (Morocco) USA - FLORIDA We fell in love with our home in 2011 and rented it out to vacationers. We finaly decided to …
Langues : English, Français, Nederlands
Taux de réponse : 73%
Délai de réponse : Dans la journée
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