Let us welcome you in a typical house of Gardone and from the kindness of the owner.
Well-kept spaces, optimized, warm and familiar. In fact, the real italian life.
Équipements de base
Fer à repasser
Espace de travail pour ordinateur portable
Parking gratuit sur place
1 lit king size
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 17:00 et 21:00
Départ avant 10:00
We are used to renting independent flats on Air B'nB, where we can cook and roam freely, and we thought, according to the photos of Cristina's "Casa Francesca", that this would be "as usual": kitchen, bedroom, bathroom, balcony, perfect! We thought the offered breakfast would be …
Réponse de Cristina :
I’m sorry for the incident, I have already answered you privately, but obviously it was not enough to clarify things. Your misunderstanding starts from the beginning, since You have not read carefully what I offer and my rules of the house. Casa Francesca has been open an year ago, and till now, everyone has understood, from my description, that I offer a bed and breakfast service, so only room. There are 4 double rooms, so 8 beds. That’s why I never accept more guests than 8, and I do not charge extra beds, because I don’t have any. The only exception I used to do, is for couples with 1 baby, who warn me in time, to which I reserve the double room and where I can set up an emergency bed. When you arrived here by 3 people instead of 2, as your booking was, without telling me anyting before, I had to handle an emergency! I had a full House, no more rooms available. You were coming from Germany, long trip, and my professionalism did not allow me to send you away and neither of the third person to sleep on the floor! So then I asked to another guest just arrived (and absolutely not a friend of mine) to change their’s room, to allow you to sleep all three in the same room, and he agreed. I never said there it would be no additional costs, but that wasn't the problem. The problem was that you have presented in 3 people and I wouldn't accept you, but I should have sent you to another House because I could not host you. For breakfast: Professionally I always follow the rule of serving who gets there first, then the second, and so on. If I cooked something different at a table, is because I have ordered in advance and paid extra. Customers for me are all the same and all are treated with respect and you too, without any distinction. If you read all other feedbacks about me and my B&B, from one year to date, you'll have the confirm about what I wrote and my professionalism. I hope now that you have clarified and I offer you my best regards Cristina
Wir hatten 2 Übernachtungen bei Cristina (ohne „h“ ) und laut ihrer Aussage das schönste Zimmer: Das Eckzimmer mit 2 Fenstern und herrlichem Blick über die Bäume und Dächer vorbei am Kirchturm auf den See. Die Lichtstimmung je nach Tageszeit und Wetterlage war immer wieder anders…
Wir waren 3 Tage bei Christina. Es war ein sehr netter Aufenthalt. Wir konnten direkt vor dem Haus parken, wurden herzlich empfangen und hatten ein sehr schönes, neues Zimmer mit einem herrlichen Ausblick auf den See. Frühstücken kann man bei schönem Wetter auf einer Loggia, ebe…
Cristina is very friendly and helped us with a lot of interesting information. Unfortunately during our stay (4 days) the door lock was broken and we couldn`t close the door properly. Also, we could hear quite good when people were using the toillet or the kitchen. If you want to…
Esistono molti modi per vedere il Lago di Garda: a me piace guardarlo con il cuore! Ciao, sono Cristina ho 50 anni e vivo sul Lago di Garda con mia figlia Francesca di 11 anni. Per anni sono stata una stilista di abiti da sposa di alta moda , poi mi sono dedicata alla impresa d…
Langues : English, Français
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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