Bar and RestaurantTradewinds Hotel
2 voyageurs
Studio
1 lit
1 salle de bain
2 voyageurs
Studio
1 lit
1 salle de bain
Veuillez entrer le nombre d'adultes.
Adultes
1
Veuillez entrer le nombre d'enfants.
Enfants
De 2 à 12 ans
0
Veuillez entrer le nombre de bébés.
Bébés
- de 2 ans
0
2 voyageurs au maximum. Les bébés ne sont pas pris en compte dans le nombre de voyageurs.
Vous ne serez débité que si vous confirmez

My place is close to public transport, parks, restaurants, bars and shopping. You’ll love my place because of the views, the location, and the ambiance. My place is good for couples, solo adventurers, business travelers, families (with kids), and big groups.


Équipements

Prix
Voyageur supplémentaire Sans frais
Réduction à la semaine : 10%
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En savoir plus

Couchages
Espaces communs
1 lit king size

Règlement intérieur

- Tradewinds Hotel is an established accommodation provider with 83 hotel and apartment rooms available


Annulations

Flexibles

Si vous annulez jusqu'à 24 heures avant le voyage, vous recevez un remboursement intégral. En cas d'annulation au cours des 24 heures précédant le voyage, la première nuit n'est pas remboursable.


Dispositif de sécurité
Détecteur de fumée
Kit de premiers secours
Fiche de sécurité
Extincteur
Porte de la chambre avec verrou

Disponibilité
Les vendredis et samedis la durée de séjour minimale est de 1 nuit.

2 commentaires

Profil utilisateur de HollyHolly est un Superhost.
juillet 2017
Really really wanted to love this hotel. The renovation is fantastic and aesthetically the hotel is beautiful. But apart from that the hotel fell short in many areas. Albeit small issues ( no iPod dock, mini bar food not stocked because they had run out of some of the items, key card not working, no hand soap, hair on the bench in bathroom ... I could go on!) all together they had an negative impact on our stay. The biggest issue was that our room was on the rooftop terrace floor and we had to listen to rowdy and drunk patrons swear their way through the afternoon and in to the evening. If you are there to have a quiet weekend away make sure your room is on the top floor AND that there isn't a footy team staying at the hotel. The cartons of beer outside each door and the guy drinking in his undies was kind of the last straw for us!!
Profil utilisateur de Stephen
Réponse de Stephen :
Dear Holly Thank you for the feedback. Please accept my apologies that things did not go as planned. With many new initiatives in place following our complete refurbishment it would appear we still have some teething issues to sort through. We only have this group for 3 days each year. I am unsure if we will secure the business again next year or accept the booking if they wish to return however if we do we will certainly place restrictions on access around the property and inform the teams again that poor language and inappropriate behaviour will not be tolerated. There are a few items I can clarify: •The bedside clock has a USB port so guests can plug in charging cords. We believe this accommodates all charges and will remain a use for many years to come. Trying to future proof the room a little. •Once aware of the bad behaviour I went straight upstairs and informed the coach and manager that the young men on the corridor were disrupting other guests and not behaving appropriately and they need to address this now otherwise I will have to ask that room to leave. I watched them go over and ask them to move back into their room and they did. •The impact of the noise from the terrace is not acceptable and any future groups will be informed and asked to move on if they impact our other guests. •I have spoken to the Executive Housekeeper and stressed the importance of keeping enough stock on hand for mini bar and also restocking rooms correctly. Holly again my apologies for the inconvenience you experienced during your stay. We will work hard to ensure these issues do not occur again. Your experience is not typical of a stay with us and well short of the standards we strive to deliver to every guest. If you elect to give us another chance to impress please do not hesitate to contact me and I will personally handle your booking. Yours sincerely Stephen
juillet 2017

Profil utilisateur de Jon
mars 2017
Check that the hotel renovations have been completed as many facilities were not available and much of the hotel is a building site. The room is recently renovated and very good.

Membre depuis août 2016
Profil utilisateur de Stephen
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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