The crystal lake house was exactly as described and shown in the photos. Fast internet, new tvs with cable, well stocked kitchen, plenty of towels, blankets and sheets, newer appliances and washer / dryer.
The golf cart was new and worked wonderfully and is an awesome feature to get the the beach, Baytowne Warf, and the nearby shopping and restaurants. And for our boys (3 & 5) it is entertainment on its own to go for a ride. We enjoyed the screened porches and feeding the ducks and snapping turtles. You have access to the neighborhood pool as well as 2 sandestin Neighborhood association pools which are easy to get to on the golf cart. All are well maintained and not too busy. You don't get access to the resort pools but it didn't seem necessary to us.
We recommend going to the beach at some of the state parks nearby for a more secluded experience the dunes are so pretty. Topsail is the closest, Greyton Beach, and Deer Lake are close by too. The beaches in this area are fantastic!
Spend a day in seaside (plan to get here early for parking) and go to the food trucks or great southern cafe (for breakfast!). Destin is great for a night of mini golf or go carts if you have kids. We also rented a pontoon and went to crab island. It was a fun experience.
With the golf cart you have super easy access to Publix, Starbucks, Grimaldi's pizza (excellent), Tommy Bahamas resturant (excellent food), and the craft bar (great beer selection and good was good too). We didn't try any restaurants in Baytowne, but it was fun for 4th of July fireworks and the playground and kids activities. We also went to the spa at the Hilton which was really nice.
Ashley answered all of our questions and we had no issues at all. Don't hesitate to stay here it was a really awesome family vacation! We hope to be back.