Unfortunately Jillian was upset enough to write a false review when she discovered that street parking around our house was filled when she arrived.
All information about the limited availability of our parking space and or limited street parking is explicitly stated in the household rules guide and on our listing. We are sorry that she took no time to review this, and when frustrated at not finding parking called me up to scream at me.
I offered that she park in the garage down the block, as many of our guests have, but she continued to yell. So yes, I hung up, because her outrage was startling and suggestive of some anger issues.
We are sorry that she decided to not stay with us, based solely on her refusal to use the parking garage down the street and on not reading the information we provided her about the limited parking.
Very silly issue to escalate into a falsified claim.