I booked Zoe's place months before my planned arrival in order to avoid the increased rates associated with booking nearer to summer. Less than 3 weeks before my check in date, Zoe politely informed me that her sister would need to live in the apartment and that there was no longer any room for me. After I asked Zoe to cancel the reservation, she refused to reply promptly and stated she did not know how to cancel the reservation. Instead, she asked me to cancel the reservation. Because it was a long term reservation, if the Guest cancels, the Host gets an entire month of rent. As a result of Zoe's cancellation, I had to find a new place, which cost me over an extra thousand dollars.

位置非常便捷,有清洁工打扫