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New reclining couch in living roomDining room to kitchen
Maison de ville entière

Top floor views. Dog friendly!

Profil utilisateur de Jennifer
Jennifer

Top floor views. Dog friendly!

8 voyageurs
3 chambres
5 lits
3 salles de bain
8 voyageurs
3 chambres
5 lits
3 salles de bain
POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure numérique.
Jennifer est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Parfaitement propre7 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.

Top Floor - views! Professionally decorated. My place is good for couples, business travelers, families (with kids), and big groups. In Wintergreen Resort.

Équipements

Climatisation
Télévision par câble
Sèche-linge
Équipements de base
Cheminée
Chauffage

Couchages

Chambre 1
1 lit queen size
Chambre 2
2 lits simples
Chambre 3
2 lits queen size

Règlement intérieur

Non fumeur
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 16:00 et 00:00
Départ avant 11:00
Arrivée autonome avec serrure numérique

Disponibilité

28 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Darby
Darby
juin 2018
Great location. Condo was Very clean, area has wonderful brewery’s and restaurants.
Profil utilisateur de Jennifer
Réponse de Jennifer :
Thank you Darby! It was a pleasure hosting you!
juin 2018
Profil utilisateur de Mary
Mary
juin 2018
A comfortable, well equipped condo that’s roomy and has everything you need. Great location for A.T. Hikers.
Profil utilisateur de Amy
Amy
mai 2018
Good location! Good amenities! My family had a wonderful time to stay at this place; will definitely come back again !
Profil utilisateur de Sally
Sally
avril 2018
This unit was a bit of a disappointment for our girls getaway. The pictures have not been updated. There was no pellet grill, there is no coffee table/ottomans as the furniture in the living room pictures are not the same furniture. We found many small items had been overlooked. …
Profil utilisateur de Jennifer
Réponse de Jennifer :
I’m sorry you stay was disappointing. We offered to have Wintergreen Resort Services repair the loose toilet stopper, replace the lightbulb that was out, and to send our property manager (who is also our cleaning lady) to address the issues immediately but understand you declined. We strive to make the experience excellent for everyone and would be happy to offer an even greater discount (than the $125 a night we provided) if you would like to return. Addressing the specific concerns: - Pictures not updated. Thank you for that reminder. We had removed the description of the electric grill but it was still in one of the pictures. Unfortunately a guest’s dog chewed through the cord last month. As to the furniture, based on prior guest feedback that the couch with the ottoman wasn’t very comfortable, we just bought a new huge reclining couch. As three large sections of the couch recline, and because there are cup holders, there was no need for the old couch ottoman. The couch was delivered earlier this month and we had not updated the photo to show the upgraded furniture. We just did so this week. - Cleaning. Our property manager also cleans our unit (she worked at Wintergreen Resort cleaning for years and cleans many homes and condos on the mountain). She personally cleaned before your arrival and has always been excellent. I’ve spoken with her and she said she cleaned mopped as she always does receiving high ratings for all of her units (including ours) for years. We did find the one light bulb that had burned out and replaced it. - The lockbox did not fall apart. When you enter the number and push “open” the front comes off. You follow the same procedures to close it. We appreciate you telling us you left the unit open after your departure so immediately visited and confirmed it is working properly. Nevertheless, you are the second guests in the last couple of years who was not familiar with the type of lockbox and had trouble. We have asked Resort Services to install one they’ve found all folks can easily operate. - Upstairs toilet stopper slow leaking. That is very frustrating. My sincere apologies. The last guest mentioned the stopper was sticking so we had maintenance out to replace it that week you arrived. I went to the condo after your departure, confirmed it was still sticking at times (annoyingly requiring wiggling the toilet handle to get it to stop) and just put in another work order. - As to nothing being open, there is a lot to do outdoors at Wintergreen and many nearby restaurants, wineries etc references in our guest book that are open. Monday and Tuesday rates are incredibly low (less than a hotel room for a 3/3 condo) because it is certainly quieter on those days. - Sorry again. I am glad our property manager was responsive as always, am disappointed you didn’t allow us to remedy the toilet noise, change the light bulb, and remedy any other issues immediately. However, I agree that there should be no issues when on a vacation. Please do reach out if there is anything else we can do to make it right.
avril 2018
Profil utilisateur de Chris
Chris
avril 2018
Kimberly was very responsive, and the condo was very clean and comfortable - great space. Will stay again when we return to Wintergreen.
Profil utilisateur de Kim
Kim
avril 2018
We had a wonderful stay at this property. We hope to be back soon!
Profil utilisateur de Jennifer
Réponse de Jennifer :
We look forward to having you back!
avril 2018
Profil utilisateur de Montana
Montana
mars 2018
The place was great. Wintergreen was beautiful and the condo very clean. Owners were very responsive to any questions and made great suggestions for local activities. We will definitely be back
Profil utilisateur de Jennifer
Réponse de Jennifer :
It was a pleasure hosting you!
mars 2018

Hôte : Jennifer

Fairfax Station, Virginie, États-UnisMembre depuis octobre 2011
Profil utilisateur de Jennifer
33 commentaires
Vérifié
Jennifer est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Air Force employee and outdoor enthusiast with 2 elementary age kids and husband. My first time in Wintergreen was summer 2016 when I ran a Spartan there and immediately fell in love. I'm from Seattle and my husband is from Colorado and the place reminded us of both! Decided t…
Langues : English
Taux de réponse : 100%
Délai de réponse : Quelques heures
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Jennifer
Kimberly aide à héberger des voyageurs.
Kimberly

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