Despite Stephann being by far our most demanding and difficult guest, I still maintained enough dignity to provide him with a Polite Review. But he slammed our place with Bad Review Numbers and single handily reduced our Rating... why? Well, he says that we should have been doing his laundry for him. He arrived with dirty laundry and proceeded to hassle us to death to do his laundry, for free, off the grid with no sunshine. No one turns on a 20KW generator to do laundry, me, you , my neighbors, no one. Also, we cannot make the sun shine! There is a $65,000 Solar Electric System that meets all our electrical requirements on sunny days and its 3 times what most have. This was explained to you, so was that if you wanted a load done there would be a fee, but there was no pleasing you. Have you travelled before? You give us 2 Stars for Needs Improvement because you didn't get a couple loads of laundry done? Clearly not thinking that through with all the wonderful amenities you were given with that Awesome Guest House. But, you were not finished, you slammed the location.. we did not misrepresent anything, there are no nasty location issues like a gas station or something, not even close. Just beautiful mountains, sea, plants and wildlife. It is EXACTLY what I say it is, where it is, what it is. You complained to Air BNB that its NOT AS SHOWN? You complained to them that it is not as big as we say, that the pictures are not accurate. Total Fabrication Stephann!! The pictures are pictures of the place, so what are you talking about? You are so disgruntled about your laundry that you vindictively try to hurt our source of Livelihood? But wait, still not done. You attacked us, giving us 2 Stars for Value? Excuse me? Two quick points there... Where can you rent a complete separate suite, with full kitchen, deluxe queen bed, entertainment system, tv and internet just 5 mins from the beach on foot for Under $50 USD?? BUT wait, when you first booked it months and months ago, i mentioned to you what a great opportunity you had just taken advantage of. That not only did you get our weekly discount but you booked the suite over the entire Christmas /New Years Peak Period, a time when we raise the price like everyone else... but i told you i would honor that incredible price and I did. So you stop in and drop a 2 Star on us for value. Deal of a LIfetime Stephann!! Ok, I admit it, i was being polite when I said come on back. Our BNB experiences have been wonderful, yours was anything but. Please, keep these things in mind when you rent from some other unsuspecting Host that you by being vindictive you are really hurting our livelihood. Have a Nice Day.