POINTS FORTS DU LOGEMENT
Parfaitement propre2 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
My place is good for couples and families (with kids).
Équipements de base
Espace de travail pour ordinateur portable
Parking gratuit sur place
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 14:00 et 00:00
Départ avant 11:00
The stay was terrible to say the least. To begin with, the house wasn’t cleaned when we checked in. All the rooms were a mess and the kitchen was dirty. The manager promised to relocate us but didn’t do so. The house got cleaned only after 24hours and we had to buy the cleaning i…
Réponse de Nicky :
Thank you for your review. Unfortunately due to a glitch in our booking system the company that looks after our property in Marloth were unaware of your arrival and no guest has ever arrived to an uncleaned house.Due to the fact that it was the Easter weekend our Johannesburg based hotel, did try very hard to re-locate your party of guests but could not find an alternate property - as was communicated to you. We also managed to get a cleaning lady in the very next day to clean the house for you and delivered fresh linen to you on the night of your arrival. We do and did sincerely apologise for this great inconvenience and being so far away did our utmost to amend the situation - doing an airbnb refund is not as simple as a straight booking and we are working on it for you - monies will be refunded back to you asap. Apologies once again, but as you are aware we really did our best to ensure we could assist as best we could, in terms of the maintenance issues we will deal with those accordingly. thank you Nicky
Very near to the river, spotted a pack of elephants in the evening in the river. Spacious and value for money, can easily accommodate 10 people. Stayed for two days and had an amazing experience. Andrew and Peter guided us, even late evenings. Went on a full day Safari by Kruger …
What an incredible house!!! 4 large king bedrooms each with their own ensuite! Large kitchen and meals area and all the facilities you need for a comfortable stay. We had 2 families with 4 kids and they loved the spacious grounds and wildlife on our doorstep. No tv, no wifi - jus…
Someone who works within the hospitality industry - so service and turn around times are paramount. Happy guests are a reflection on care and dedication. And creating a safe and happy space for others to enjoy is all part of the fun !
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.