Réponse de Denise :
Thanks for your comments.
I am very sad to not reach your best expectations.
Although the announcement says that itens like shampoo, iron, hair dryer, towels, sheets are not included, it was provided for the comfort of the traveler. Hygienic use itens, like shampoo and soap, are not given as they are very personal and it is a normal apartment, not a hotel (although it has some services, like a daily cleaning included). But I will include them in the list and hope the next guest approves them.
Regarding the noise from the airplanes, unfortunately it is something I cannot control, as airport operates from 6 am to 11 pm, but it is locate almost 6 miles from my house.
For local patterns, a one bedroom apartment sizing 45 square meters, as informed in the site and shown in the photos, is highly above average. I will see what I can do to make it easier to move around.
I hope the welcome mesage I left giving some hints of the neighborhood helped you. Did you have a good time with the sauna and swimming pool in the building? I hope you followed my suggestion and could get a beautiful walk or exercise in the main park of Sao Paulo, that is only 12 minutes walking from my place. Also, that you enjoyed the shopping street (r. Joao Cachoeira), only 5 minutes walking, the small square 2 blocks ahead (considered one of the most expensive places in the city, where Athina Onassis used to have an apartment), the many restaurants around the building, and could easily get taxi and bus, as public transportation is 3 minutes walking too.
For your next reservation, please ask the host everything you need to know and what you are waiting for the place, in order to make it easier for the person to have you as comfortable as you deserve.
Thanks again for your comments. I will try to improve things and achieve your expectations next time you come around.