HI Ms Ratnabali .......Thanks for your visit and your feedback , We duly apologise if u have faced any inconveniences and we will definitely look into it . This is the first time in our life it has happened that our guest has expressed her dissatisfaction and definitely its a concern for us .
Regarding food charges ..........We always update this before our guest makes the payment and same has been done to you . Kindly refer to the airbnb communication dated 19th Dec where I had clearly mentioned you about the food and caretaker charges . As a norm the food charges are not included in any guesthouse room tariff . Its always charged separately , ,None of our guests till date have ever complained about the additional food charges nor the caretaker service charge ( which is as low as Rs 500 ) .Some of them has even praised his services in the review here . So am bit confused on this part . But anyways we will surely see that next time all your issues are taken care of and shall strive to give you 100% satisfaction ,