Located at Cinnamon Ridge, this 2nd floor 2BR, 2BA Keystone Ski Condo (sleeps 6) is the perfect mountain getaway. Enjoy your coffee – and the view – from the deck at breakfast. Wind down in the hot tub or sauna!
Télévision par câble
Équipements de base
Espace de travail pour ordinateur portable
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 10:00
This unit is very comfortable and has an amazing view. The kitchen was well equipped with everything we needed. We enjoyed the wood burning fireplace, deck, grill, private hot tub and sauna!
The condo was as described and in a good location but the host had appointed a management agent, Turnkey who gave a very poor service overall. We had asked several times before the trip about parking facilities and did not receive a response until telephoning. On arriving there w…
Réponse de TurnKey :
Hi Andrew, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration with the issues you encountered. Please know that our local Field Operations Team has since visited the home and confirmed that there are two parking passes available for guests. We are also following up with our Guest Experience Team to address the communication problems and ensure all inquiries are addressed and handled in a timely manner moving forward. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
The managers of the property were great but the price is way too high for this rental. Many more updates are needed and the hot tub didn’t work. It was disappointing.
Réponse de TurnKey :
Hi Sally, Thank you for taking the time to leave us this feedback, and we’re sorry to hear your experience with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service before, during, and after your stay. We wish we had known about the issues you encountered during your stay so we could have tried to help out then. Our 24/7 guest hotline is always available -- never hesitate to reach out while you’re staying with us! Please know that our local Field Operations Team has since checked on the hot tub and confirmed that it is working properly. If there is anything else we can still do for you, please reach out anytime and let us know. -The TurnKey VR Team
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