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Ocean Twenty at The Moreton

Ocean Twenty at The Moreton

4 voyageurs
2 chambres
3 lits
2 salles de bain
4 voyageurs
2 chambres
3 lits
2 salles de bain
POINTS FORTS DU LOGEMENT
Petit déjeunerIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.

This brand new exclusive lifestyle apartment has sweeping Northern district and ocean views and embraces a streamlined contemporary layout and finish

The light filled apartment features a luxurious open floor plan with top quality, high end fixtures and fittings that extends onto an all-weather outdoor entertaining balcony that can be accessed from both the lounge and the master bedroom suite; The lovely elevated outlook is sure to provide a great place to relax and enjoy the view.

Équipements

Parking gratuit sur place
Wi-Fi
Cuisine
Petit déjeuner
Climatisation
Espace de travail pour ordinateur portable

Couchages

Chambre 1
1 lit queen size
Chambre 2
2 lits simples

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 11:00

Accessibilité

Ascenseur

1 commentaire

Profil utilisateur de Corey
Corey
mars 2017
Do not stay here. Terrible communication and beyond rude staff. Very rude to my wife and baby. Astonished this place is in business.
Profil utilisateur de Your Home Away From Home
Réponse de Your Home Away From Home :
Dear Corey Thank you for taking the time to provide your feedback to us, we take feedback seriously in order to continually improve the guest experience. I understand your dissatisfaction was based mainly around our communication specifically at the time of key collection and again upon checkout. I was glad to hear in our discussion that for the most part all else was in good order. Regarding the key collection process we communicated this via email on two occasions to the email address supplied and based on your experience we are reviewing whether adding a text message to the process could help reduce any confusion. Regarding the check-out it was disappointing we were unable to extend your stay even further as this could have removed the requirement to vacate the apartment at the standard checkout time. We do acknowledge that communication can always be improved for an overall better experience. Your feedback contrasts to 90 per cent of our past guest feedback, where we consistently rate a 9 or 10 out of 10. Our aim is to achieve these ratings on all occasions and with 100 properties under management and over a decade in managing guest stays, I can assure you we take the guest experience very seriously. Your feedback will form part of our ongoing training and development as we continue to strive for outstanding guest stays on all occasions. We wish you all the very best with your future travels and invite you to further discussions should this be useful to you. Monique Eyles Director Your Home Away From Home
mars 2017

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Disponibilité

Hôte : Your Home Away From Home

Membre depuis mai 2012
Profil utilisateur de Your Home Away From Home
235 commentaires
Vérifié
Your Home Away from Home are a privately owned business helping our guests to create the perfect Sydney holiday. We know Sydney’s best spots and hidden gems and have curated a diverse range of properties to suit every guest’s individual needs. All of our properties are carefu…
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.

Le quartier

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Arrivée

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Départ
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