We checked in and the house was in unacceptable condition (fence down, pieces of screen hanging out, food in fridge, undone beds). They had plenty of time after Hurricane Irma to check on the house and let us know our options but they didn't. We were moved to another house in the same neighborhood. Neigbor was building up fence on right side but we decided to stay anyway, not that we had too many choices by that time. They did offer our money back which was somehow nice, but it was too late for us to re-plan. We booked this home 3 months in advance. I wish they had noticed me about this issue.
The new house on Montego Bay dr. was comfortable, nicely updated, tv in every room, well equipped kitchen and bathroom. Housekeeper did a fine job decorating with bowls made of towels and toilet paper, however fail in basic cleaning (hair on pillows and tubs, sticky and very dirty floors).
Third day of stay got back early to enjoy the pool just to find out 5 workers in our backyard rebuilding our fence, called 7heaven and they replied there was nothing they could do and I quote "you never mention you needed privacy", which I specially did! So we had a very noisy and messy situation for 2 days. Forgot to enjoy neither yard or pool.
Overall the house was nice and enjoyable, unfortunately for us 7 Heaven services didn't meet our standards.