Amazing absolute beachfront house nestled amongst towering Coconut Palms. Step off the deck onto the pristine sand to enjoy a dip in the tropical c...
Parking gratuit sur place
1 lit queen size
1 lit queen size
2 lits simples
Ne convient pas aux animaux
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 09:00
This is the most difficult review I've ever written; I want to be honest about my terrible experience, but I do not want to dissuade you from staying at this awesome location. Upon check-in, the house was rancid, not clean, and swarming with maggots--over 100 of them (estimate). …
Réponse de Marcos :
Thank you for your review Dylan. We are every sorry this happened. The last guest that left the house left it in an awful state with rubbish everywhere, this is where the maggots came from, he was our worst guest ever. We had agreed to give Dylan an early check in and let our cleaner know. Our cleaner forgot to come in early to prepare the house for Dylan who was arriving extra early. And this is the reason Dylan found the house in this state. Its the fist time, and in compensation, we gave Dylan $265 refund, equivalent to one night for free, and we also gave him an extra late check out, and our sincere apologies with a bottle of wine. Our purpose of renting this fantastic holiday house right on the beach in a prime location is for the enjoyment of our guests, and 99% of our guest leave the house clean and in perfect conditions, so we are very sorry for this incident and feel that we gave Dylan the best we could in these unfortunate circumstances.
Hi l'm Marcos a father of three living on the Gold Coast and part of the year in Spain. I manage Drift beach house for a good friend. I thankyou for choosing to stay with us and hope you have a wonderful holiday. Warm regards , Marcos .
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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