POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Why hotels when you can book a luxury 4-bedroom villa in a Gated 5-Star Resort with private pool and spa near Disney for less?
Parking gratuit sur place
Télévision par câble
Fer à repasser
1 lit king size
1 lit queen size
2 lits simples
2 lits simples
1 canapé convertible
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 10:00
Large porte vers l'entrée du logement
Overall a nice stay. However we were disappointed in a few things. First there were several carpet stains throughout the house. Second the pool and hot tub need some railings installed for safer entry and exit. Getting in the hot tub is quite difficult due to a very deep benc…
Réponse de Alex :
Thank you for taking the time to write a review! Glad to hear that you had overall a nice stay with us. We are, however, surprised to learn of the few issues you raised in this review. Since our previous guests have only positive comments to-date (e.g., how clean the villa was) and we had not heard any guest having difficulty entering/exiting the hot tub or difficulty with cable TV channels, we were completely unaware of these until your review was published. I know your stay was brief (4 nights), but please call the property manager or communicate to the owner directly as soon as you encounter any issues during your stay. I am sure most of the issues could be resolved sooner rather than later. The cleaner can take care of the carpet quickly, and for cable TV channel listings, a channel listing can be added to the guest handbook if it is not already in there. There should also be a dedicated channel on TV for that. As for installing the railings for hot tubs, I haven't seen any of our neighbors in the resort having that, so I will have to investigate and see. Lastly, I would like to clarify that our vacation rental is "self-catering" (as stated on our Airbnb listing), which means that guests are expected to stock up things like tissues, detergents, toiletries as well as cooking their own meals. The cleaner might have left a roll of tissues or a couple of dishwasher pods there as a courtesy, but those are not expected amenities.
The place was as shown. It was clean and beautiful. Well kept and being it was in a gated community I felt safe knowing there was a wall and gate around the whole community and the only was in was by the security guard.. the clubhouse was awesome with events basically every day. …
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Délai de réponse : Quelques heures
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