Réponse de Caleb :
I'm sorry you didn't enjoy yourself! You and Troy never brought up these concerns on the several occasions I checked in with you, if you did I could have tried to make your stay more comfortable and clarified a few things, as your issues seem to be based largely on misconceptions.
The AirBnb listing clearly says it is for a private room and the info states that I work from home, so I'm not sure where the confusion occurred... I had to confirm to you in person that I lived there, after you arrived - if this was a problem, you and Troy should have told me in the moment.
On the same note, if you would have talked to me I could have pointed you in the direction of the beach, which is literally within walking distance; people love it. I'm really curious which beach you were driving to. I make a morning routine of walking to the beach and meditating. I normally get from my condo to the beach within the length of one track of music, so that' 3-5 minutes of walking. I even do it barefoot it's so close!
Regarding the cleanliness, as I live there, the kitchen will never be cleaned to perfection as it's in constant use. However, it is cleaned regularly and is in great condition, a few crumbs or not.
The address I provided is exactly at the spot of the condo. When you called me and I stepped outside to find you, you were right out front. The buildings in PR don't always have numbers, that's just the way it sorta work :slightly_smiling_face:. Using a gps you get taken to the exact spot.
As far as the "loud annoying noise" goes, I imagine it was just the washer and dryer as I let you guys check in early and told you I was still washing your towels. If it's something different, I'll have to investigate.
Unfortunately, the water smoothness is symptomatic of Puerto Rico. I've talked to several people about the issue, and from what I have gathered PR just has low water pressure as a whole; you'll find that pretty much where ever you go residentially.
I'll grant you I should add a bathroom trashcan (something I could have done within 2 minute had you brought it up).
Your private comments details "The description said 4 flights of steps instead when I arrived there was 7 flights of steps to climb. " Well actually, the listing says it's the 4th floor, not 4 flights. However, the definition of a flight is ambiguous and can equally equate to the level of floors (regardless of if it's a 2 part set of stairs or not). So the posting is accurate in that respect.
Jazzmin, I'm always sympathetic to a guest who doesn't enjoy their stay, but a lack of communication from the renter and a clear lack of awareness of what they have rented (as evidenced by your compliant contrary to what the listing clearly says) makes it difficult for me take it seriously. I haven't had any of the issues brought up before and would appreciate if you recanted this review as it is misinformed.