Rustic resort nestled on the edge of the French Quarter short walking distance to Bourbon Street (2 blocks), Canal Street (2 blocks), Royal Street (3 blocks) and St. Louis Cemetery (4 blocks)
This offer is only valid for our accommodations in the A Building and climbing stairs to 3rd or 4th floor is required.
Accès des voyageurs
FOR LATE ARRIVALS SEE CONFIRMATION IN MESSAGE INBOX:
FRONT DOOR CODE GETS YOU INTO MAIN ENTRANCE, MUST PRESS * AFTER YOU ENTER CODE.
ROOM KEYS ARE LOCATED IN THE KEY BOX NEXT TO FRONT DESK, SEE CONFIRMATION FOR PADLOCK CODE
CAL(PHONE NUMBER HIDDEN) AFTER 5:00 PM WILL CALL OUR SISTER HOTEL, PLAZA SUITES, PLEASE REFER TO CHATEAU ORLEANS BY NAME IF YOU HAVE ANY TROUBLE.
Échanges avec les voyageurs
There is a desk clerk daily but not 24 hours.
Strict: 50% refund up until 1 week prior to arrival
Cleaning fees are always refunded if the guest did not check in.
The Airbnb service fee is refundable (up to 3 times per year) if the guest cancels before the trip starts. If a guest books a reservation that overlaps with any part of an existing reservation, we won’t refund the Airbnb service fee if they decide to cancel.
Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.
Airbnb will mediate when necessary, and has the final say in all disputes.
A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions.
Applicable taxes will be retained and remitted.
Numéro de licence ou d'immatriculation
En savoir plus sur ce numéro
- Guests must be able to climb stairs - no elevator access in building A
- Pool closes at 10:00 PM
SEE MESSAGE INBOX FOR INSTRUCTIONS ON DOOR CODES/ARRIVALS/ROOM KEYS
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