Apartment is advertised as a studio at the JLT, cluster Q. Total size of the apartment is 400 SQFT which is mentioned in the description as well.
For the complain about the roaches, we are doing pest control in all our properties every 6 months (and more if needed). If you mentioned anything during your stay we would immediately arrange the pest control and solve the problem with-in a few hours. At least your complain helped us to make sure that next guest will not face same issues.
And last, for the additional charge of AED 250 for the late arrivals it is clearly mentioned in the description of the advertisement as well. If you are coming late at night, overtime for the guest relationship officer who met you at the lobby has to be charged.
For all our properties descriptions are detailed just to make everything clear before the booking, after the booking is made, we are again informing the guests about all details to have everything transparent.