This adorable cosy apartment will be the perfect London home for you during your vacation or on a business trip. It is ideally located in beautiful Shepherd's Bush, close to Westfield shopping centre and within easy reach of Central London.
Parking gratuit sur place
Internet sans fil
1 lit king size
1 matelas pneumatique
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 10:00
Highly recommend!!! The host was helpful and they know how to make the flat nice and cozy. We really felt like home. Besides, the view outside the balcony was wonderful.
I did request a few items which should have been on the property eg dish cloth,drying up cloth and a (URL HIDDEN) was not supplied, instead told to purchase paper towel. Checked in at 4pm had to wait for cleaner to start cleaning and vacuuming previous guests mess and crumbs on c…
Réponse de William :
Hello Liana and thank you for leaving us feedback about your stay. With regret, I understood that you did not enjoy your stay at all in our property, unlike the rest of our guests. Maybe you were under the impression that we provide hotel like service and therefore you felt disappointed that you are expected to buy paper towel, for example. We provide the initial toiletries and toilet paper for our guests, if they need more or a different item, we kindly ask them to buy it themselves. Your booking was a last minute one - you booked the property on the 13th September and arrived on the 14th. This explains why we needed urgently to prepare the apartment for your stay and we did send our cleaner as soon as possible, although our cleaning schedule was already full. The balcony door handle has now been fixed now. I do apologise for not being able to book a handyman during your stay, for reasons beyond our control. We are really sorry we could not allow a late checkout, as we had guests arriving on the same day. If we had no other guests coming, we would have gladly let you stay longer. As for the location: you have been informed about the apartment's location from its listing and from the booking confirmation. I sincerely hope we get the chance to be your hosts again in the future and meet all your expectations during your stay. Kind Regards, Will & Team.
Hi! We are Will, Thomas, Serena and Tom - we love Airbnb! We have stayed in Airbnb properties throughout the UK, and in a number of European countries. Throughout all our Airbnb experiences two things have stood out. The convenient & hassle free process, and the warmth & ge…
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