Dear Pauline, you could ask this requests to Derya or me where to get coffee. But each day you came at 23.50 so you did not see me normally and in the morning I leave earlier while you were sleeping. Also, you could ask me from (Hidden by Airbnb) .
Firstly, noone asked for a rug in the shower which is interesting only you mentioned this. But even you could have told that we could give you one :)
Secondly, we did not say you can arrive to city center in 15 minutes we said that there is always a train each 15 minutes. From house to city center it takes 30-35 minutes. So we are clear but sure you didn`t read what we wrote in the page.
You wrote very negative comment but let me write what we had done for you::
-In order to arrange your arrival easier we picked you up from a near cafe.
-We let you stay more after check-out time (you said you don`t know check-out time)
-Also, you misinformed your arrival time to us and we waited you extra a couple hours
Anyway thanks for your comment.