Thank you for your response. I advise everyone to throughly read homes description before booking and leaving with complaints. I live in my house, there is no WiFi, yes you have to pay extra to wash clothes, closets are off limit except for the designated ones and i never ask any guest to clean the home before you leave. So yes because i had an extremely busy weekend i did not respond to questions that already had answers. The house is set up just as i live everyday as the title states it is your home away from home. If there were an issue with the bike you could have simply moved it to your liking just as other guest has done in the past. My personal space was clearly listed as off limits, how i keep my closet with my personal things is my problem and should not have been seen if instructions were followed. Dish detergent was provided if you wanted to clean the dishes. During your check in process i spoke with you on the phone and asked if you and your girlfriend had questions, you did not so I’m not sure where the issue was with check-in. I apologize if you didn’t have tools to fully clean my home as i shouldn’t have to provide items for that when that’s a service you pay for. Items needed to clean the home were present and you should have been aware of that being that you accessed another closet that was off limits and utilize items that were not left out for you. Anyway your overall stay was good, glad you enjoyed your birthday and i hope that your future stays with Airbnb is more pleasant that your experience here.