We are a beautiful 3 bedroom house tucked away inside the Ainaloa subdivision on the edge of one of the largest natural reserves in Hawaii state. We offer good clean rooms and local fruits and vegetables, when available.
Parking gratuit sur place
Indisponible : Équipements de base
Cet hôte ne fournit peut-être pas d'équipements de base, comme des oreillers, des draps, du savon ou du papier toilette.
L'entrée dans les lieux se fait à partir de 13:00
Départ avant 12:00
Jordan and his two friendly dogs easily welcomed us into his home upon our arrival. We enjoyed sharing stories over a Blue Hawaiian cocktail. From him we learned a lot about Hawaiian culture, flora and fauna, and the neighborhood of Pahoa. A lovely breakfast including passionf…
Place was convenient. It felt like a room in someone's house. It'd like it if it were cleaner, but at this price, maybe, I'm asking too much.
Réponse de Jordan :
They were essentially good guests but we have no idea of what he is referring to as wanting "cleaner." The room they stayed in has been renovated this year, the bed is less than a year old, the sheets 1000 thread count, the bed clothes new,same with the towels. Our house is coming up on 40 years old, in this climate that makes it a little older than most. The effect of this can make people think we aren't 100% clean. Overall we found this couple more trouble than they were worth, especially now that Michael has cost us a star in cleanliness when we are CLEAN. He complained a lot while he was here, asked for my advice, then didn't take it then tried to hold me responsible for a failure in finding the hiking they wanted. He could barely sit down for 10 minutes when this area is for relaxing. I shall be appealing this cleaning rating with Air B n B, it's inaccurate and destructive to our business. Michael very rudely cancelled part of his reservation part way through check in taking full advantage of us after we had prepared free fruit special coffee for the couple--we got stuck for the bill on a day--don't count on this couple to commit to their reservations,make sure you have a strict cancellation policy. I wouldn't feel this way if I had the slightest clue they had researched this area before booking--we ate that. He also nailed our "communication" rating, I assume this is over the episode of ultimately not taking my advice. I shall also be appealing this to air B n B. I don't reccomend Michael, he would be better in a hotel with room service and a complaints department. We went to a fair bit of trouble for this very complaining person--unpleaseable.
I'm the man on the right, in the photo. I am an easy going and intelligent person that has travelled extensively. I'm originally from Toronto, Canada and have lived in Hawaii approximately five years though have come here for years before that. I'm easy to get along with, al…
Langues : Español, Français
Taux de réponse : 0%
Délai de réponse : Quelques jours ou plus
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