POINTS FORTS DU LOGEMENT
Joaquín est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Parfaitement propre2 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Idéalement situé100 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
The magnificent location of the apartment makes breakfast, lunch or dinner on the terrace a wonderful experience to what the climate of the area helps pleasantly, is close to everything but a safe and relaxed distance in which to forget the routine.
Espace de travail pour ordinateur portable
Fer à repasser
2 lits simples
1 lit double
2 lits simples
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 13:00 et 17:00
Départ avant 11:00
Accès de plain-pied à l'entrée du logement
Large porte vers l'entrée du logement
l'appartement ete situé comme ete indiquer ds le site. mais il manque d'élément a l'intérieur. le propriétaire ete injoingnable
Réponse de Joaquín :
Thanks for your time to review your stay at home Patricia. I´m so sorry for being difficult to reach, you have to know that you were renting a owned flat, not a hotel room, I was pretty busy with my two jobs at that time.. and I did all my best with the wifi issue (Was not an Orange fault was a Movistar problem and they sent an engineer as soon as they could), as I´m sorry for not being a french Speaker, I do better in English or Spanish, my mother tongue, but... I told to your friend to call to the other number and... you were calling me all the time. Thanks again for your feedback, we´re always improving.
Bon accueil et disponibilité de Joaquin. L'appart est plus que propre, agréable et bien situé. 2 des chambres donnent sur une cour intérieure donc quelques bruits de ventilations. L'appartement est très grand avec tout ce qu'il faut pour bien profiter. Seul le fait qu'il n'y ait …
Take note that the apartment is situed on the main street and There is no air conditioning. So you have to keep the windows open which is very noisy with mosquitos. We have to wash the dishes before using it. The floor of the room were durty. Sheets and towels should be renewed.
Réponse de Joaquín :
Hi Margot, I´m sorry to know you didn't like our apartment. But there are things I'm afraid I have to disagree with. The apartment was cleaned by a professional person just before your arrival, including the dishes and of course all the floors and all the furniture was dusted( you can read previous reviews). Nothing to do with the apartment they found after you left, all covered in dust and sand. I'm sorry about your opinion about the sheets and towels. Perhaps that's why you threw them onto the floor. As for the person who welcomed you, I suppose you remember you changed your arrival day and asked for a late check ,in which we did not charge any extra money for. That's why I had to ask somebody for a favour, as I could not go to welcome you at that time, which wasn't the arrival time provided in the specifications. In addition, as far as I know, no regulations say English must be spoken. Concerning the communication,you had a detailed information of where to park for free, as well as the information we thought you could need, including a photo of the entrance to the building and a (Hidden by Airbnb) location to make it easier for you to find the place. As well as this you also had an information card in the apartment with two telephone numbers and a email address to contact me any time you needed anything or any additional information as I also told your husband when I spoke to him on the phone.Why break your privacy ? Beyond all this, I do hope you and your family enjoyed your holiday. Best regards, Araceli
Langues : English, Español