Overall, we recommend all our guests to read their Airbnb messages, emails for the info and details we want you to have to make your trip easy. Call us if you need anything, we are happy to help!
To clarify the confusion described (we are hearing for the first time), our listing has 2 main options described to get to the condo at the top of Ski Mountain beyond just an address. We also send all our guests a welcome message/email the days prior to arrival with the directions again, address and our Airbnb guide link (in addition to many other details). We state in the email that knowing your way and not only using GPS is the way to ensure a smooth trip. GPS are not perfect and get confused at times on windy roads. We also make it clear in this message/email that driving up the mountain for the first time in the dark is doable but would want you to be intentional doing so. Many guests do it but it's not everyone's preference.
We appreciate the feedback about the trash can and will work with our local team to ensure these things are taken care of consistently. We have since made sure to that salt+pepper are stocked consistently as well.