4 bedroom, 2 bathroom cottage with two decks, situated right on the water. South facing cottage always bright and sunny. Newly renovated.
Open plan living area with beautiful views of the lake. Living room has two sofas, a day bed, chair, TV and DVD.
Équipements de base
Espace de travail pour ordinateur portable
1 lit queen size
1 lit superposé
1 lit double
1 lit simple
1 lit simple
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 21:00
Départ avant 10:00
Arrivée autonome avec serrure connectée
Six of us (3 couples) visited the cottage for 4 days (Friday-Tuesday) over Canada Day weekend. First off, the weather was incredible making it easy for us to enjoy every aspect of the cottage! It was easy to communicate with Liesel and she was quick to respond to all of our pre-s…
Réponse de Liesel :
We are sorry about problems you experienced at our cottage as we really want all of our guests to have a wonderful experience. When we arrived at the cottage on July 3rd we immediately checked the fridge and we found the fridge temperature setting on 1 (1 is the warmest, and 8 is the coldest). We put a thermometer (which we had bought for this purpose) in the fridge and the temperature was at 10C. We turned the setting to 7 and the fridge immediately got colder and went to 2C where it has stayed ever since. The wrong setting seems to have been the cause of your problem – the fridge is in perfect working condition otherwise. We also put an ice tray in the freezer section and it froze solid in just over an hour – the freezer temperature is steady at -18C. We have had a full load of perishables and raw food in the fridge and freezer for the last 5 days without any problems. Second, the gas grill is also in working condition and there are two tanks of propane for the convenience of our guests. The heat plate on one of the burners had just rusted through – we apologize for that and will replace it. But the other 3 burners were in working condition and ignited right away when we tried them – we’ve used the grill several times now without incident. You may have had a problem with the automatic igniter which can happen when the wind is strong from the lake or when there is a lot of dampness after rain. We keep a butane lighter in the cottage to manually ignite the burners and would have suggested this if you called us. Lastly, the air conditioner was switched off at the main breaker panel which explains why you could not get it to turn on. And yes, the bugs are pesky this year! I wonder if it was the wet spring, because there seem to be more than usual. We are glad you enjoyed the fire pit and are excited to tell you that we’ve now added a huge 38” cooking grate that fits the entire fire pit so our guests can enjoy really big wood fired barbeques! We do hope you will stay at our cottage again. We would encourage all our guests to call us at the number we provide if they have any issues as we would like to ensure that your stay is as enjoyable as possible.
Taux de réponse : 100%
Délai de réponse : Dans la journée
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