An entire bright, very clean and stylish apartment to feel at home away from home. Enviable position in the vibrant Via Gioberti area with quick and direct access to the heart of the city and a wide range of shops, bars, restaurants.
Fer à repasser
1 lit double
2 lits simples
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 23:00
Départ avant 10:00
Bitte's communication before the trip was very good. Her parents met us at the flat and were very friendly, welcoming and helpful. We were however a little disappointed by the flat and didn't feel that it lived up to the photos. Although it was very clean, it was also very basi…
Réponse de Bitte :
Dear Jazmin, I'm sorry if you were not happy with your airbnb experience with us. I was a bit disappointed by your 2 stars rating, as it looks like the apartment was not proper. You may want to know that you are the first guests that told us that the apartment didn't live up to the photos. How weird that other 123 guests had a different opinion... I would have preferred that you were more coherent when rating by including your positive comments about how clean the apartment was and the warm welcome you received prior and during your stay. Also, the cleaning fee is a fixed rate, as every cleaning fee. The apartment, the towels and the linens have to be cleaned and washed every time, no matter if guests stay two nights or one week. As for your comment about the basic style of my apartment, I'm not sure what you are used to, but I believe that the apartments you stayed at had totally different rates from mine. Florence is a very expensive city when it comes to accommodation and I have chosen to deliberately keep low rates while offering high quality standards (including design pieces of furniture, not basic at all!). By the way, it's not true that the lift doesn't work. It's happened with previous guests that they got stuck in it, as they pushed the wrong buttons. My father preferred to warn you in case you wanted to put your baby in the stroller. I've happily lived in that apartment for 5 years with 2 children, so I can confirm that it's totally child friendly!
Sono una fiorentina doc che ama viaggiare, conoscere nuove persone, realta' ed abitudini. Mi appassionano la buona cucina, il buon cinema e la buona musica. Mi piacerebbe che a casa mia gli ospiti trovassero la tranquillita' ed il comfort che cercano quando sono in viaggio. Avend…
Langues : Deutsch, English, Français, Italiano, Nederlands
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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