always we do the bed when our hosts arrive from brazil or USA i min very far and long day travelling and late on evening and we prepare breakfast for the first morning
but no when the arrival is around 17 , 18 pm we have no time to do all !!
your Young mum was disappointed to find she had to make the bed herself. sorry we do the maximum for our hosts but don't forget it is private house
mostly when you reserve for 8 adults and after we saw you are 9 adults !!!!! and it is forbidden in our law house no more than 8 people include children
i was disapointed also ,,,,,
and your arrival was 18 pm not very late ,,,,,,
it is a Air B and B philosophy and you have to respect the law house !! thank you
Cathy and daniel