Hi Scott, I am sorry that your experience was not satisfactory. I do want to clarify some points that you mention on your review, which are not accurate. WE DO CHANGE the code on the door between reservations. The reason why we didn't change your code is beacause you stayed with us 2 times in between a cruise and we wanted to make it easier for you. It is a small apartment, but by no means it is the size of a cruise stateroom. It actually has 370 sq ft, not 200 sq ft. I agree that the second bed is a sofa bed, probably not as comfortable as a regular bed, but that is disclosed on our listing. As for your check in inconvenience, we always try to accommodate early check-ins when we don't have someone checking out that same day, but unfortunately we had a guest checking out on the day that you were checking in. We wish you luck in the future.