We had never been in Tenerife before, and had lots of requests and demands since we travelled with a baby. All of them were answered and taken care of- and much more then we expected! At arrival, even though we came late, Luna met us to show us the way and show us around in the apartment.
The area is wonderful, surrounded by a beautiful forest, looking over the ocean and Teide. The apartment is in a house with a very nice garden and courtyard, everything perfectly in order, neat and cosy, with orange and lemon trees where we could take as much fruit as we wanted. And total silence and peace!
The apartment was super cosy, and equipped with everything one needs in the kitchen, all of good quality as well. Bed, bed linen, towels were all new and comfortable.
All our questions about local things, like where to eat, find fresh vegetables, etc were answered immediately. As our baby got some fever, we also needed info about doctors etc, Luna was incredibly helpful here as well. And she even printed out our boarding cards and brought them to us since we had forgotten!
We really loved this place, with wonderful paths to walk in the woods just outside the doorstep, peacefulness and views, and will definitely come back.