POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure connectée.
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Beautiful, bright and sunny, designer styled 2bed/2 bath Venice Beach apartment is just what you are looking for if you want the beach lifestyle at your fingertips and also be able to relax in a beautiful and fully loaded apartment!
Parking gratuit sur place
Télévision par câble
Espace de travail pour ordinateur portable
Fer à repasser
1 lit queen size
1 lit queen size
1 canapé, 1 matelas pneumatique
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 11:00
Arrivée autonome avec serrure connectée
L'appartement de Tim était en tous points conforme à l'annonce: propre, calme, fonctionnel. La disponibilité d'un garage fermé est très appréciable. Un peu éloigné par rapport au front de mer (la distance n'était pas précisée mais accessible en voiture en 10 mn) il est situé dans…
The place is super well located and away from all the LA noise. Has all amenities in good shape and beds are very comfortable. However, my party and I like to cook most of our meals at home and share together and the place has a tiny table for light breakfast, not apt for big din…
Réponse de Shawn :
I'm sorry about the issues you encountered with the cleaning and the WiFi. The Wifi is generally VERY reliable and I have never had anyone complain about it. Not sure why you guys had issues but this is not normal at all. In regards to the cleaning I have taken this issue up with the cleaners and I think this occurred because as you know I got you an early check in which you asked for after your morning flight. I suspect the cleaners may have been rushed a bit in your case as a result and that's why you found the towels in the dryer and the place a little dusty. This is definitely not usually the case and most people comment how clean it is! My apologies and I hope to make it up to you in the future! Shawn
I appreciate my stay at Shawn’s. Overall, it supported our goal of saving money that would have been used towards a hotel towards exploration. I appreciated the open lines of communication leading up to the trip as well as all of the instructions and guidance around access to W…
Réponse de Shawn :
Hi Cassie. I'm really sorry about this and this is totally unacceptable and unusual by my standards. This was not my normal cleaning crew and this crew filled in when my usual cleaners had an emergency. Towels should DEFINITELY have been clean and not even stained as I replace them quite often for that reason. My apologies if one or the other occurred somehow. In regards to the deep cleaning, the sofa and rug are being professionally steam cleaned tomorrow so future guests will not experience this. This is a regular part of the cleaning routine anyways and was on the schedule for the near future but I just did it right away after your review and you pointing out the immediate need. The vents are also being cleaned and will be so for future guests. I'm really sorry for this and I am refunding you two nights stay as I always want my guests to feel happy with their stay and I take this very seriously. My sincerest apologies. Shawn
AirBnb and renting a vacation rental doesn't need to be the unprofessional experience which some may have had in the past. All of our guests will experience a professional operation and I treat every guest and property as if it is a 5 star hotel experience. Professional cleaning …
Langues : Deutsch, English, Español, Français, Português, Suomi
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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