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AscenseurIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Nice and cosy 1room appartment with very good connection: 5 min by tram to Friedrichshain with all the bars and nightlife, 15 min to the heart of the city-Alexanderplatz, and 10 min to Prenzlauerberg, artist and hipster quater)
Espace de travail pour ordinateur portable
Pas de fête ni de soirée
Ne convient pas aux bébés (moins de 2 ans)
My friends and I, have been traveling with Airbnb for a while now, and this was a surprise for us, especially in Berlin. When we got in the apartment we were shocked by the smell the puke sitting in the toilet was giving off, I even took a picture just to be sure I'm not deliriou…
Réponse de Cheka :
* This is Jose Co-Host of the apartment while the owner Cheka was away* I was really sorry to read Cristian review of events and I want to clarify what the issue was. This was my first experience as Air BnB host and while I kept a solid communication with Cristian at all times he never mentioned any of the issues stated here. I called them before the trip and they requested a check-in later than I could because I had to leave Berlin earlier so arranged with a friend, who works nearby, to give them the keys to the flat so they could follow their trip schedule. On arrival, I contacted him again to make sure everything was OK, helped them with the parking situation and even arranged to check out at 2 am as they requested it. I had not a word about the state of the flat at all. It is true that there was an accident with the woman who waters the plants as she is pregnant and flushed the toilet prior to clear the plant's bucket so it didn't flush all the way after when she felt sick on her way out and had to throw up... So some of it remained there. There was also a mistake organizing the schedule of the cleaner so he didn't come before their arrival but that could be easily fixed if i had a report of it. They could have gone for a coffee while I send the cleaner on the spot since he is local and in about hour will be all cleared up and ready. I had no desire to do anything other than provide with a lovely experience which Cristian and his friends would want to return too. I am so sorry that we had this miscommunication leading to a bad experience, I surely contacted him immediately after being notified about the review apologizing and offered the cleaning fee back, but it was impossible for me to fix things up if I don't get notified of the state of the flat on arrival. And as with all our guests will take their feedback on board to make it better next time and an issue like this won't happen ever again.
We arrived in Berlin and made our way to the Flat, we were told we would be met by chekas friend at 17:00. We arrived at the lobby of the building at 16:00, a little early yes but we had not had any communication with Cheka sense we had begun our trip to Berlin, my wife and I st…
Réponse de Cheka :
Actually you were told from the start to make all the connections about the flat with my friend,by mobile phone cause i was away.If you are coming to other country i think its smart to have a credit on mobile.When you deny to connect with mobile,i gave you some opportunities with whats up,viber etc but you denied that as well and asked for email of my friend,which he as i told uses not so (Website hidden by Airbnb) it was a problem to communicate with you.Also i told that YOU shold agree the time of check in with my friend-you didnt. Password for wifi is always in home instruction,which you get by booking,so you sould just read it)) All the dishes were clean,thats i know for sure,cause it was checked after previous booking. I dont take cleaning fee so the guests should make some small cleaning by themselves,its also mentioned in the house rules.Seems you really didnt read it.Cleaning stuff and vacuum cleaner are also provided.After you it was also rest some food,which is actually not allowed on house rules.Both sofas were also not clean.The same with the floor and bathroom. Next time you pay the cleaning fee,if you dont want to do some small cleaning after yourself. There were some problems with previous guests,then they were bothering the neighbours and house master in the morning without a reason,so thats why i wanna avoid my guests bothering my neighbours,cause they already feeling kinda (Website hidden by Airbnb) thats why i ask first to communicate with me or my friend if smth went wrong.
Very Nice flat, good location, close to many shop, the tramway and subway, everything in the flat is like it's write here. We really enjoy and celebrate the happy new years in berlin and visiting many cultural place there. Thank you Alain Cheka ;)
Langues : Deutsch, English, Русский
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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