First of all your work commitments are not our responsibility. We have a minimum of 3 days because thats the only way we can afford to give you such a beautiful place with satin sheets for so little money. You are the petty one, not me, trying to get something for nothing and complaining when you don't get it, those are the rules, gentlemen respect them, but not you,promoting yourself as such a VIP then whining and nitpicking because you didn't get your way.
We have many positive comments about the bed recorded from other guests on Airbnb and the many other friends we made over the years. You are the only negative person who has ever complained about the bed or the sheets. If you didn't like it, why didn't you call me? Apparently you and your wife like a hard mattress, sounds like you got it. If that is your standard why didn't you ask ahead of time? Not to mention we could have been there within the hour to make it to your liking, but you would rather blame and complain and ruin someone else good reputation, thats also not ethical.
We have a professional House Keeper now and she is very good, hours before your arrival that tub was scrubbed and filled with several inches of hot water and bleach to totally soak clean the tub and mat; we admit the tub has some scars but that's the reason for the mat and double sanitization; to say it wasn't clean is another lie.
Last but not least, neither did you call Airbnb to take you elsewhere, so there you are, at the top of the non communicating unappreciative guests.
I gave you a high rating because I didn't have anything else to go on and I give everyone the benefit of the doubt, meanwhile you were just waiting to take your pot shots. Rest assured I will protest this and I recommend you go back to paying the price for Hilton Hotels, where they are accustomed to people like you. If you paid that to us, we could afford to replace the tub too!
This is Santa Fe, NM, the City Different, top destination in the USA, we communicate artistically and consciously. I can't recommend you to anyone for anything except a bad rap, you have worn out your welcome here!
Feng Shui Master and Hostess of Zen River
Santa Fe, New Mexico