POINTS FORTS DU LOGEMENT
Idéalement situé95 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Parfaitement propre8 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Excellente communication100% of recent guests gave this host a 5-star rating for communication.
2 Story. Sunny deck. End Unit. Pool, jacuzzi, and sauna.
1 King Bed 1.5 Bath in Master
2 Queens (bunkbed) in Guest room
1 Queen Sofa Bed in Living Room
Fast Wi-Fi (~50x5mbps)
Pellet Stove Fireplace
Parking gratuit sur place
Fer à repasser
Espace de travail pour ordinateur portable
1 lit king size
2 lits queen size
1 canapé convertible
L'entrée dans les lieux se fait entre 16:00 et 02:00 (jour suivant)
Départ avant 11:00
Arrivée autonome avec serrure numérique
POSITIF : Très bel endroit. Bonne communication. NÉGATIF : odeur de bétail au Rez de chaussée. Impossible de changer la pression d'eau, pas d'insonorisation, télé trop ancienne.
Réponse de Ryan :
The guest was very positive during their stay, and even elected to extend an additional evening because they were having such a nice time. They never brought up any issues during the stay so we were very surprised by some of the comments in his review. We do have grass in the lawn which had some top soil added in spring, but we haven't experienced any smell complaints, and we went in after Sami checked out and couldn't identify any odors in the unit when we cleaned it. Maybe it was one of the guests staying with Sami who had a dirty clothes pile or something if it just smelled downstairs in one place...we did a thorough check and didn't identify anything after we cleaned the unit when they left. Also, we have one of the largest flat screen TVs of any of the units on AirBnB, complete with Dish Network and a sound bar in the living room. I can't imagine anyone thinking this TV is too old, or what that even means. It is a great HD TV. Finally, the unit water pressure works well, and we never have noise complaints from guests over 3 years of booking (the 2 story unit shares one wall with an adjacent condo, but the unit is well insulated and there is sound board in the walls). I feel that this guest enjoyed their stay and even extended their stay but for some reason chose to leave a review that was not the best. I regret giving him a 5 star review, as it seemed that there were no issues and they really enjoyed there stay, and even extended to stay another night in our condo, but apparently he chose not to communicate any issues with us but instead left a public review that was not great. I hope this doesn't negatively impact our booking of this unit, because there is nothing we can correct from his feedback because the negative comments are unfounded.
Ryan est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
My wife Tashina and I own and run 2 vacation rentals in Mammoth Lakes. We have been renting with Airbnb for 3 years now. We are from Redondo Beach, but have recently moved to Mammoth with our newborn son. We enjoy traveling, camping, snowboarding and hiking. Since we always…
Ryan soutient l'engagement en faveur du minimum vitalLes personnes qui nettoient le logement de cet hôte perçoivent un salaire décent. En savoir plus
Taux de réponse : 100%
Délai de réponse : Moins d'une heure