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Chic Studio Apartment in Cheltenham

Profil utilisateur de Elizabeth
Elizabeth

Chic Studio Apartment in Cheltenham

3 voyageurs
Studio
1 lit
1 salle de bain
3 voyageurs
Studio
1 lit
1 salle de bain
POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une boîte à clé sécurisée.

This comfortable ground floor studio apartment is situated in a side street just off the main Promenade in the centre of town, and includes a parking space in a gated, secure private car park.

Équipements

Équipements de base
Chauffage
Fer à repasser
Télévision
Lave-linge
Wi-Fi

Couchages

Espaces communs
1 lit double, 1 canapé convertible

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 10:00
Arrivée autonome avec boîte à clé sécurisée

Disponibilité

40 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Justine
Justine
décembre 2017
The appartment I had booked on the strength of the description and photos, was changed a couple of days before Christmas. I was told by message that the appartment we would be given was larger and there would be no extra charge. However, no photos were provided. I tried several t…
Profil utilisateur de Elizabeth
Réponse de Elizabeth :
I am sorry to hear that the guest was unhappy with their stay. Unfortunately the apartment the guest booked wasn’t available so I offered her alternative accommodation in a much larger apartment. I did explain that the property was being refurbished and that the shower still hadn’t been completed. The offer of using the next door apartment for the shower was because the guest complained after they had arrived. As to the nightclub noise, all our listings for this location include a warning about this in the details: ‘Children are welcome, although some of the furnishings may not be ideal for toddlers and it may not be suitable because of the apartment’s central location; in an area that can be lively late into the night being close to bars and night clubs. Please enquire if you are uncertain about suitability.’
décembre 2017
Profil utilisateur de Edivaldo
Edivaldo
décembre 2017
I have been in Elizabeth's place few times, always very friendly, clean and warm place, easy check-in and great communication. sure I will always come back. Edivaldo
Profil utilisateur de Oli
Oli
novembre 2017
This apartment became unavailable at late notice due to a problem with hot water. Elizabeth did try to relocate me to another property which was a nice gesture. The refund for the property did take longer than expected, but was fully resolved in the end.
Profil utilisateur de Chris
Chris
septembre 2017
Just back from a 2 night stay in Cheltenham. We were told the morning before departure that the studio was not fit for purpose, so the host told us to go to an alternative place. Great location at Arch Mews. Easy access, but parking difficult. Boiler stopped working, so didn't ha…
Profil utilisateur de Ian
Ian
juillet 2017
Communication from Elizabeth ahead of arrival was excellent. The property itself is fine, secure and in a good location. But the interior is very tired and needs a thorough update and clean. We had to clean the kitchen tops and crockery before use. The shower water pressure is …
Profil utilisateur de Laura
Laura
mai 2017
A lovely studio flat in a brilliant location. Thank you
Profil utilisateur de Michael
Michael
avril 2017
Were moved to a different residence once we had booked as we had been double booked. This was disappointing as we were due to stay in a place we had no photos or information about. However, upon arrival out worries were put to rest. Elizabeth's coach house is modern, tastefully d…

Hôte : Elizabeth

Londres, Royaume-UniMembre depuis juin 2012
Profil utilisateur de Elizabeth
247 commentaires
Hi, I am an accommodation agent so I know all about providing a great stay and experience.
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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Arrivée

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