POINTS FORTS DU LOGEMENT
Réactivité16 recent guests said this host responded quickly.
Parfaitement propre15 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Idéalement situé90 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Amazing Views is a very private guest suite with private access to amazing ocean views from the bluffside backyard. It's conveniently located within walking distance to downtown Brookings.
Équipements de base
Espace de travail pour ordinateur portable
Parking gratuit sur place
1 lit queen size, 1 matelas pneumatique
Ne convient pas aux enfants (2-12 ans)
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 16:00 et 22:00
Départ avant 10:00
Large porte vers l'entrée du logement
Accès à l'entrée bien éclairé
Being a first time user of this service, I was not aware that it was required to reply to messages sent by the host. However, since my payment had been made and received by the host, the host would still receive that payment even if I did not show up. We contacted the host immed…
Réponse de Mary :
Unfortunate disaster. Sean booked his May reservation in early Feb. I responded to his extremely brief request, doing what I could to encourage communication. That brief exchange was the only time he communicated to me until his very late arrival. He called and announced his arrival and wanted entry instructions. I asked him why he hadn't communicated previously that day to confirm the entry instructions that I sent him or my inquiry to his arrival that day. He became surly. His late arrival, lack of communication and attitude made me uncomfortable and told him I was going to call Airbnb for help and to see if I could relocate him. He hung up on me. So much for communication. Airbnb cancelled the reservation for me, without host penalty, agreed that Sean should have communicated with me and that Airbnb encourages guests to be in touch with travelers. Unfortunately I had no idea Sean was a newcomer to Airbnb. Unfortunately, Sean did not follow airbnb's pre-arrival communication recommendations. Unfortunately airbnb's review policy doesn't fit this situation and unfortunately, both Sean and I will suffer review consequences. I give Airbnb's review policy A BIG FAIL.
A little bit about Mary. Loves to cook, garden, and finds something new each day to make things just right
Langues : Deutsch
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.